What We Collect and Why We Hold It
When you open an account with indo99bet, we collect the information needed to verify your identity, process transactions and keep your account functioning — your name, contact details, login credentials and payment references. Payment method identifiers such as your Touch 'n Go eWallet account reference, Boost
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wallet handle or GrabPay token are stored as transaction records only; we do not hold your full e-wallet credentials or PIN at any point. We also log device identifiers and session data to detect unusual login patterns and protect your account from unauthorised access. Where you
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use FPX or DuitNow transfers, the bank reference number is retained for reconciliation purposes and kept in line with standard financial record requirements. Data we collect for account verification purposes is held for as long as your account remains active, plus any additional period required by
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applicable law or regulatory direction. We do not sell, rent or share your personal data with marketing networks. Third-party service providers who support our platform operations — payment processors, fraud-screening tools and session infrastructure — access only the minimum data fields their function requires, under contractual
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confidentiality obligations. Access to this platform and the use of your data is subject to the laws applicable in your region; eligibility depends on local law and is available where local law permits. Players in Subang Jaya and across Malaysia can reach our privacy team at
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any time through the contact channels listed in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.